IP Telephony

Netlogtec provide an IP Telephony solution based on the feature rich and cost effective Asterisk software.

Asterisk

Asterisk is a complete PBX in software. It runs on Linux, BSD and MacOSX and provides all of the features you would expect from a PBX and more. Asterisk does voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.

Features
Asterisk provides Voicemail services with Directory, Call Conferencing, Interactive Voice Response and Call Queuing. It has support for three-way calling, caller ID services, ADSI, SIP and H.323 (as both client and gateway). For more information on the full range of Asterisk features please visit http://www.asterisk.org/features

Asterisk Administration
An Asterisk IP PBX deployed by Netlogtec provides IT Staff and Administrators with an intuitive GUI to carry out day-to-day tasks. All MAC.s (moves, adds and changes) to the system are handled by the Asterisk Management Portal or freePBX saving time and money on office moves or the addition of new extensions or trunks.

Asterisk Management Portal/freePBX

• Add or change extension and voicemail accounts in seconds
• Native support of SIP, IAX, and ZAP clients (other endpoints are supported through custom extensions)
• Supports all Asterisk supported trunk technologies
• Reduce long distance costs with LCR
• Route incoming calls based on time-of-day
• Create interactive Digital Receptionist (IVR) menus
• Design sophisticated call groups
• Manage callers with Queues
• Upload custom on-hold music (MOH)
• Search company directory, based on first or last name
• Detect and receive incoming faxes
• Share administrative duties
• Backup and Restore your system
• Save audio recordings of calls
• View call detail reporting with asterisk-stat
• View extension and trunk status with Flash Operator Panel
• View conversation recordings with Asterisk Recording Interface (ARI)

Extension Administration

Incoming routes administration

Trunks Administration

Call Detail Record
Asterisk provides powerful reporting features that give the ability for management and administration staff to attain call statistics and information on telephone calls and activities.